Our guides
A person beside your family, not just an app.
Every family on a plan has guides who answer in the app. On Gold and Signature, your family has its own.
How we choose them
Not everyone who applies becomes a guide.
Experience
Counsellors and teachers who have guided students through stream and career choices.
An interview and three trial answers
Real family questions, answered in writing and checked by our team before anyone is taken on.
Our library and our rules
Each guide learns our checked career library and the rules every answer follows.
What a guide does
For your family.
- Answers your questions in the app, within 48 hours on Silver and 24 hours on Gold.
- Knows your child's quiz answers and what they've explored, so you don't start from zero.
- Meets you one-to-one on Gold and Signature, and builds Plan A and Plan B with you.
- Keeps the dates in view: forms, exams and results for your child's route.
What a guide never does
The lines we hold.
- Promise marks, an admission, a job or a salary.
- Talk to your family outside the app, or share a personal number.
- Push a plan. Moving up is always your family's choice.
Meet your guide after the quiz.
Start free. Your guide sees your child's answers when you choose a plan.